Help Desk in the IT Resource Center
Welcome to the IT Help Desk—the first point of contact for members of the Riverdale Kingsbrigde Academy community seeking information and assistance with campus technology issues. We are located in the IT Resource Center , in Room 177.
The Help Desk is staffed during standard school hours Monday-Friday when the School is open.
In addition to walk-in consultation during our hours of operation, you may also contact us at any time:
The Help Desk is staffed during standard school hours Monday-Friday when the School is open.
In addition to walk-in consultation during our hours of operation, you may also contact us at any time:
- by telephone at 718-796-8516 Ext. 1771
- by email at help@rka141.on.spiceworks.com
- by submitting an Online Form Requesting via RKA Connect.
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Technology Single Point of Contact (SPOC):
Eric Scholz Assistant Principal - IT NYC Department of Education Riverdale/Kingsbridge Academy MS/HS141 (718) 796-8516 Ext. 2391 EScholz@schools.nyc.gov |
Technical Support NYC DOEIf you're a NYCDOE employee looking for technical support, please visit our intranet site or call the Help Desk: (718) 935-5100.
Hours are Monday – Friday: 6 a.m. – 5 p.m. Employees can reset their own network/email passwords. 24/7 Online Service Desk: servicecenter.nycenet.edu/selfsupport/ |
