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​Help Desk in the IT Resource Center

Welcome to the IT Help Desk—the first point of contact for members of the Riverdale Kingsbrigde Academy community seeking information and assistance with campus technology issues. We are located in the IT Resource Center , in Room 177.

The Help Desk is staffed during standard school hours Monday-Friday when the School is open.

In addition to walk-in consultation during our hours of operation, you may also contact us at any time:
  • by telephone at 718-796-8516 Ext. 1771
  • by email at help@rka141.on.spiceworks.com
  • by submitting an Online Request Form.




 Technology Single Point of Contact  (SPOC):  

​   Eric Scholz

   Assistant Principal   - IT
   NYC Department of Education

   Riverdale/Kingsbridge Academy MS/HS141
   (718) 796-8516 Ext. 2391 
   EScholz@schools.nyc.gov



Technical Support NYC DOE

​​If you're a NYCDOE employee looking for technical support, please visit our intranet site or call the Help Desk: (718) 935-5100.

Hours are Monday – Friday:  6 a.m. – 5 p.m.

​Employees can reset their own network/email passwords.
​
24/7 Online Service Desk:
servicecenter.nycenet.edu/selfsupport/

​

Location

Riverdale Kingsbridge Academy MS-HS 141

    660 West 237th Street, Bronx, NY 10463 
        Tel: (718) 796-8516 
Fax: (718) 796-8657 
 www.rka141.org
​

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